The client of Personato Werving en Selectie is an international company in office supplies
The culture of the client of Personato |Werving en Selectie is flexible, dynamic, no nonsense, professional and international
Purpose of Position:
To maximise the lifetime retention and profitability of international clients, through the achievement of the key financial targets and the effective execution of the clients’ agreed Account (Business) Plan. Developing strong relationships with the principle decision makers/ influencers and decision making units within each customer, demonstrating a clear understanding of the hierarchy within, and the responsibilities of each. To provide direction to (Int.l)Key Account Managers operating in a supporting role on each account, working closely with the Sales Manager to deliver account goals and incremental growth. To achieve all Sales, IMU and Profit targets and comply with sector-specific Minimum Standards of Performance (MSOPs)
Primary Accountabilities:
- Attaining the Internal Sales Plan (ISP) and subsequent periodic forecasts for the allocated customer portfolio across Europe.
- Driving the continuous strategic account planning and management cycle of the allocated customer portfolios, ascertaining that each individual international account is subject to a detailed plan that maximises the customer value (i.e. revenues, margin, profit, customer satisfaction and retention).
- Developing and driving strategies that target the compliance of existing customers product categories, services that we can offer as well as the geographical coverage, both in and out of the initial scope of the international agreement with the customer.
- Provide guidance and support to the (Int'l) Key Account Manager’s who are responsible for the execution of the local objectives contained within the customer strategic plan.
- Securing a quick and successful implementation of new accounts that are brought on board by the IBDM team.
- Developing strong relationships with the principle decision makers/ influencers and decision making units within each customer, demonstrating a clear understanding of the hierarchy within, and the responsibilities of each customer.
- Closely collaborating with country and regional sales management re the local account management follow-up of international agreements and in the achievement of both personal and team goals.
- Leading the re-negotiation process for existing contracts that expire and pro-actively drive contract renewal strategies before expiry.
Required Skills/ Knowledge:
- Bachelor Degree.
- Minimum of 4-7 years of relevant working experience.
- Experience in Sales/ Business Development and a proven background in sales & negotiation capacity gained in an international B2B environment.
- Experience in office supplies or comparable industry.
- Track record within the DACH marketplace is a prerequisite.
- Understanding of cost/profit drivers and P&L structures.
- Perfect in English and fluent/ native German, both written and spoken.
- Prepared to travel on a continuous basis across Europe (around 60%), in particular the DACH region (Germany, Austria and Switzerland).
Good terms of employement. Good salary with bonus, car, lalptop, mobile and expenses.